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Spotify Wrapped, GitHub Skyline

Your product has seasonal usage patterns with predictable dips

Run a seasonal campaign during your slow period

If usage dips predictably (holidays, summer, end of quarter), run a campaign specifically designed to maintain engagement during that period.

RetentionBeginner
2-3 days to design campaign, runs for 2-4 weeks

When to use

Your product has predictable seasonal usage dips.

Hypothesis template

If we run a [seasonal campaign] during [slow period], usage decline will be [target]% less because we proactively combat the predictable dip.

Method

The problem: Every December, summer, or end-of-quarter, your metrics dip because users are busy with other priorities.

How to do it:

  1. Identify your seasonal dips from historical data
  2. 2 weeks before the dip, launch a campaign: challenge, retrospective, or planning prompt
  3. Examples:
    • December: "Year in review - your growth experiments recap"
    • Summer: "Summer experiment challenge - run 3 experiments in 3 weeks"
    • Q4: "Plan your Q1 growth experiments now"
  4. Send 2-3 emails during the campaign
  5. Offer a small incentive for participation
  6. Track: engagement during campaign vs same period last year

Key insight: Seasonal dips are predictable and preventable. A proactive campaign during the expected dip period can reduce the decline by 30-50%.

Success metrics

  • •Usage during campaign vs same period prior year
  • •Campaign participation rate
  • •Churn during slow period
  • •Feature engagement during campaign

Prerequisites

  • Historical data showing seasonal patterns
  • A campaign theme relevant to the season
  • Email and in-app notification capability

Common pitfalls

  • •Running the campaign too late (start 2 weeks before the dip)
  • •Making it feel forced
  • •Running the same campaign every time
  • •Not tracking against historical baselines

Source: Spotify Wrapped, GitHub Skyline. Seasonal campaigns reduce predictable usage dips by 30-50%.

Suggested ICE scores

5Impact
7Confidence
7Ease
retentionseasonalcampaignengagementchurn-prevention

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