Persistent feedback buttons generate 5x more feedback than help center links
Your product has no way for users to give quick feedback
Add a one-click feedback button on every page
A persistent feedback button lets users report issues or share ideas in 10 seconds.
RetentionBeginner
1-2 hours to implement
When to use
You want more user feedback with less friction.
Hypothesis template
If we add a feedback button on every page, we'll get [target] feedback items/month and identify issues faster.
Method
Add a small Feedback button in the bottom corner. On click: 2-field form (category + text). Auto-capture page URL and user ID. Reply within 24 hours.
Success metrics
- •Feedback submissions per month
- •Issue identification speed
- •User satisfaction
Prerequisites
- A feedback widget or form
- A channel to receive feedback
- Someone to respond
Common pitfalls
- •Not responding to feedback
- •Making the form too complex
Source: Persistent feedback buttons generate 5x more feedback than help center links.
Suggested ICE scores
5Impact
9Confidence
10Ease
retentionfeedbacksupportux
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